Superstar, Netlink and Turner Vision (separately and collectively, the "Programming
Providers") are here to serve all your satellite needs. You can help us provide better
service by becoming familiar with our policies and guidelines described on this
invoice.
Upon receipt and acceptance of the programming service(s) listed on the reverse side
of this invoice (the "Service"), Customer agrees to be bound by the Terms and
Conditions stated herein, and Customer will not contest the applicability of such
Terms and Conditions.
As a condition of receiving the Service, Customer represents and warrants that (1)
Service being provided to Customer is for private viewing solely within Customer's
single-family dwelling unit with receive-only equipment owned or operated by
Customer; (2) such dwelling is located within U.S., Puerto Rico, or the U.S. Virgin
Islands; and (3) that the Customer is capable of receiving a statement or other
notification at the address provided. If the Customer is found to be in violation of the
above representations and warranties, we reserve the right to disconnect Service(s)
immediately and pursue appropriate legal remedies.
Programming may be subject to territorial restrictions.
Customer's decoder has been authorized to receive the Service shown on enclosed
invoice. If a change of address occurs to which the Service is being provided,
Customer must notify Programming Providers in writing or by phone within 30 days
from the date of such change. Failure to do so may cause interruption or cancellation
of the Service. The Service is assumed to be at the billing address shown on
Customer's invoice unless a different address is indicated.
Programming Providers reserve the right to share credit history and subscriber
information with third parties and to use Customer's name for marketing opportunities
and other purposes, subject to applicable law. Customer may be deleted from
mailings if Programming Providers are notified by customer in writing or by phone.
Programming Providers, its agents and employees accept no liability for technical
advice on hardware or reception problems. Customer must rely on manufacturer or
equipment distributor for warranties.
Charges for the Service are billed the date the subscription is ordered or upon
automated renewal.
Programming Providers shall not be held liable for deauthorization of the Service when
a dealer, from whom Customer has purchased the Service, has not paid Programming
Providers for such Services, notwithstanding any presentation of a zero balance being
due on Customer's invoice. In all such cases, Programming Providers shall have
discretion to deauthorize the Service if payment is not received, and Customer
acknowledges and agrees that Customer's sole recourse in such instances will be to
the dealer that supplied the Service to Customer.
Customer agrees to pay all charges incurred during the collection process of past due
amounts from Customer.
All services are non-refundable for the period subscribed. Unused credit will
remain on the account up to six months.
Prices and packaging are subject to change without notice to Customer.
Invoices are due and payable upon receipt and are past due if not paid in full
by the payment due date shown on the invoice.
Cancellation of subscription or suspension of Service(s) must be made by
telephone or in writing.
Partial payment will not prevent your services from being disconnected if full
payment is not received by payment due date.
Programming Providers enforce a minimum subscription period of one (1) month.
Month to month service may be cancelled prior to the next billing cycle by telephone
or in writing.
Services not disconnected prior to the start date of any renewal will result in
additional charges for the number of days the Services remained active.
If you think your invoice is incorrect, or if you need more information about an item on
your invoice, you may call Programming Providers or you can contact our Customer
Accounting Department in writing at the address indicated below. Our invoices,
however, are processed electronically and any messages contained with your invoice
will be delayed in reaching Programming Providers. Please include your Unit ID
Number with all correspondence and mail separately to:
Superstar, Netlink and Turner Vision
Correspondence Administrator
P.O. Box 35728
Tulsa, OK 74153-0728
These Terms and Conditions shall be governed by, construed and enforced in
accordance with the laws of the State of Oklahoma, without regard to any principle of
conflict of laws. In any action brought by Customer arising out of, related to, or in
connection with these Terms and Conditions, Customer consents to be subject to the
exclusive jurisdiction and venue of the Tulsa County District Court of the State of
Oklahoma and the Supreme Court of the State of Oklahoma, waives any right to
make an argument for forum non-conveniens to change venue, and waives any right of
removal to any federal court.
A $5.95 authorization or re-authorization fee may apply to the service.
Programming Providers shall not in any event be liable for any damages, whether
direct, incidental, special or consequential in excess of the price of the Service to
which Customer has subscribed, whether or not Programming Providers had
knowledge that such damages might be incurred. Programming Providers shall also
not be liable for any loss or damage caused by events Programming Providers cannot
control, including but not limited to acts of God or nature, weather conditions, acts of
public enemies, war, strikes, civil commotion, technical failure (including electronic
or mechanical failure of all or part of any domestic communications satellites or
transponders on which the programming services comprising the Service are delivered).
